The Joker

"Come on, where's your sense of humor?!"

There’s an old expression that says, “Laugh and the world laughs with you.” But many clients don’t think The Joker is funny — they think his attitude is cavalier, because he doesn’t seem to take them or their problems seriously.

The Joker may be one of your best employees, but if he starts driving clients away, that won’t be a laughing matter.  Quick, consult The 5Cs!