Follow Every Step of The 5Cs for Success
Most people believe that they know what’s expected of them at work. But problems arise when employees “know” things that aren’t true — and become frustrated that what they “know” should be happening, isn’t. That’s why, as you and your UE discuss her behavior, you may discover that some of it stems from a misunderstanding of where (and how) she fits into the organization.
Often, this lack of clarity revolves around the UE’s goals (what she is expected to accomplish as an employee), and/or her role (how she is expected to function within the team; what responsibilities are hers, and not hers). In Managing the Unmanageable, you’ll learn how to clarify an employee’s goals and roles, and discover how this process can strengthen your team — whether people are unmanageable or not!
